An Admin opens the Aircall Dashboard, goes to Call History, sets the date range and phone line filters, and exports the selection as CSV. Only call data from the last 6 months is reachable from the Dashboard, and anything older is requested through Help Center then Contact Us. On the Professional plan the Analytics tab exports the same way: set the date range and line filters, click Export in the lower-right corner, and Aircall emails a downloadable report. Inside Analytics the three dots button in the top-right corner of a dashboard exports PDF or CSV, and the three dots on a single tile exports TXT, Excel Spreadsheet, CSV, JSON, HTML, Markdown or PNG, with the current results table capped at 1,000 rows unless all results is picked; Analytics CSV is generated in UTC whatever the dashboard filter says.
What it holds
Call records with their line, number, direction, duration and outcome, plus call recordings, voicemails, and the notes and tags put on a call.
Find the size
Aircall prints no byte figure. Analytics carries a Total Calls KPI, which Analytics+ subscribers open to reach past 6 months. Quote that call count plus the row count of the Call History CSV.
What to enter on the form
Aircall in records, and the year your company started using it. Seller form